[SUPPORT] Windows will not restart properly
Hello!
I recently built a new PC. After the initial build, the machine booted up great on the first attempt. As I began to go through the Windows Install process I started to notice the computer would never soft restart on its own. During install or when I force the machine to restart by using **Windows\Power\\Restart** ...
Windows will begin the restart process and when my screens go dark the fans in my machine start blowing as if it is about to power up. After a short bit of time, the screens will then power off completely due inactivity. The fans continue to blow and it will never come back from this state. If I hit the small reset button on the top of my PC case the computer will then properly restart. If I hold the power button down to completely shut the computer down it will then power down allowing me to power it back on. The computer will also fully reboot just fine in this case. The system just will not properly restart with a Windows Restart and I can’t understand what is going on.
I’ve updated all drivers, I’ve flashed the BIOS on my motherboard to latest (As of 20/07/24) I’ve tried reformatting and reinstalling windows and starting the install process over. Still the same outcome on a fresh install. I’m feeling its a hardware or bios issue but I can’t figure out what to look for. Hoping someone here may have some thoughts, suggestions or ideas on where I can focus my efforts in trying to debug this. Thank you!
[CPU-Z Validation](https://valid.x86.fr/qwyja2)
[PC Part Picker - Saved Build](https://pcpartpicker.com/user/azshall/saved/#view=vMGW3C)
# System Configuration:
* **Case**: Lian Li LANCOOL II-W ATX Mid Tower * **Motherboard**: Asus ROG STRIX TRX40-XE GAMING ATX sTRX4 * **CPU**: AMD Threadripper 3970X 3.7 GHz 32-Core Processor * **CPU Cooler**: Corsair H100i RGB PLATINUM 75 CFM Liquid CPU Cooler * **PSU**: EVGA SuperNOVA T2 1600 W 80+ Titanium * **Display(s) (Make, Model and Type)**: * Asus ROG SWIFT PG278QR 27.0" 2560x1440 165 Hz Monitor * Asus ROG SWIFT PG278QR 27.0" 2560x1440 165 Hz Monitor * **System Memory**: G.Skill Trident Z Neo 128 GB (4 x 32 GB) DDR4-3200 CL16 * **GPU (VBIOS)**: NVIDIA Titan X (Pascal) 12 GB Video Card * **OS (Version)**: Windows 10 x64 (Version: 1909) (OS build: 18363.997) * **Driver**: GeForce Game Ready Driver (Version: 451.67) * **Root Drive**: Sabrent Rocket 4.0 2TB 2.5" SSD
**Edit 1**:
* Formatting
**Edit 2**:
* Swapped out ram, same results. * Swapped out video card, same results. * I have also observed the machine totally freeze up cold. Total loss of keyboard and mouse, etc. One time browsing a webpage, another time transferring files and during Win10 reinstall.
**Edit 3**:
* Link to CPU-Z Validation * Link to PCPartPicker Build
**Edit 4**:
* The machine has become horrifically unstable. Windows freezes up cold quite frequently. Hitting the reset button the case reboots me fine, but I now periodically get the blue screen on reboot indicating windows didn't shutdown properly.