Just got my first 3d printer, an M5...

and it's broke already, Ugh. Benchy print went fine out of the box. Then I went to switch to another filament and it kept doing this nasty grinding while trying to extrude but nothing was coming out. I tried to do the clean clog nozzle and some other things and nothing was working. I figured I'd swap the nozzle, start the procedure, it heats up, I'm turning the nozzle out and it starts getting harder and harder to turn and then it just STOPS! It won't screw back in, it won't come out, it's like its welded in there. So frustrating, especially after convincing the wife and getting her excited about making things. I am writing this from the bedroom to avoid anymore side eye from her.