Series 11 Jet Black aluminium paint chipping, anyone successfully get a replacement, especially outside the US?
Hey everyone, I'm hoping someone here has been through this. My Apple Watch Series 11 in Jet Black aluminium has developed paint chipping, and my warranty expires next month.
I'm in India, and there are no Apple-owned stores or Genius Bars anywhere near my city. I escalated to Tier 2 support and also submitted the watch to an Apple Authorized Service Provider, but they denied it and called it general wear and tear.
I don't believe that's fair, since the chipping showed up under normal use. Has anyone managed to get a replacement or repair for this, particularly through an authorized provider or by escalating? What worked for you, and what should I say or document? Any tips for India specifically would be great. I can share photos. Thanks!