Developer Presence & Feedback?

Hi, everyone!

I'm not really active on Reddit, but when I heard about a new ArtStudio Pro app I became so hyped. ArtStudio Pro genuinely saved drawing on the iPad for me. I originally bought my Pro years ago for Procreate,\* became frustrated because the brush engine just never clicked with me, spent too much money buying brush packs thinking it'll help; then I discovered ArtStudio, and have been happily using it ever since.

With that said, I was always confused (and fascinated) by the lack of presence by the dev team on social media. I always felt that ASP (soon also Max) deserved more attention, and never understood why chatter around it was so quiet outside of a few artists occasionally mentioning it on social media (from Twitter to Insta to ArtStation and beyond). I recommend AS (plus Cladio's brushes) to others as often as I can. C:

I've also tried emailing Lucky Clan a few times in the past with no response. This isn't a jab for not getting back to me, but I extended some compliments and feedback since I also had issues with stability/crashing over the years, but I want to keep seeing the app growing and hopefully boom in popularity one day and worry there's no easy way for them to collect and respond to user feedback; plus I recently learned about the forums and them closing + moving here.

So, my 3 questions (out of many more, really, lol):

1. Is there a reason why ASP has always had a quieter presence online, and will that change? Like, is it a capacity issue, or matter of priorities? AS is such a powerful app, and I'm curious if there's any insight or context regarding its development and promotion history. 2. How long has Max been under development, and when/how was it announced? Do we know if we'll be getting a full list of upcoming fixes or features? (ex: perhaps toggling black/white reference window, simple symmetry tools, easier brush management, etc.) 3. How will user support + feedback be managed moving forward, or at least after Max launches?

I'm very excited to buy Max when it comes out, and am happy to hear a one-time license purchase is an option still too. 🫶

Thank you!!

\*And if it needs to be said, I hold no ill will against Procreate! I respect it for what it's been able to deliver to so many artists around the world. I just think that its brush engine isn't for everyone, and hope more people give AS a try. But I think half the problem is... they either don't know about it, or struggle with feeling 'left out' by using a lesser-known product.