My parent’s “restored” driveway in Bowness

I was visiting my parents (both in their 70’s) who live in Bowness where the city is fixing the water pipeline. They finished their street finally but have left their driveway in complete shambles.

The sidewalk and road are now \~1ft lower than original and because the workers didn’t want to fill in the road to meet the original sidewalks its left as it is. The biggest issue is their driveway which has a 1ft drop onto the road. My dad requires a handicap sign and the state it’s been left in is unacceptable (pictures attached). They also told me their neighbour who is in a wheelchair now has steps going up to her house versus a ramp (which was originally built but then removed for the stairs).

Hoping this will help get some visibility as they have dealt with construction behind them and on their road for years now and did not complain since it had to be fixed.