Why do they make it so hard to report child abuse or neglect?

I'm homeless. In my camp is a couple with a baby under two. This baby hasn't been to a single pediatric appointment in months. I have no idea what they're feeding the baby. Baby is kept inside the tent almost all the time. A child has no business being in a homeless camp to begin with, but mom refuses any shelter assistance because she doesn't want to follow the rules.

I can't call DFACS because I can be overheard on the phone, and I have serious mobility issues so I can't just leave camp to call. Father is extremely vindictive and if he found out I called I'm afraid for my own safety. I looked online and I can't find any way to report anonymously online.

Why do they make it so hard? I just want that baby taken care of and somewhere SAFE.

EDITED TO ADD

I found an email for SVU and used that