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r/ITCareerQuestions • … • u/TheLastGundam186

Junior Unified Communications Engineer Job Description

So, it has finally happened. After 4.5 years of Support Desk work, with a year of a Jack-of-All-Trade "Support Specialist" in there, 3.5 years of IT university work while in undergrad, I am finally getting off the Support Desk!

My company, whose IT department is growing exponentially, was able to open a position under the UC engineer while we transition to a cloud VOIP solution. The problem is, he transitioned to the UC Engineer role late last year. He had been with the company about 7 years before the change, so he defined the role for HR since he knew the ins and outs.

I was tasked with helping build out the job description to give to HR so they can approve my position change. However, I have been unable to find much out there for a JrUCE to base it on. In some of your companies, do any of have something similar?

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