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r/MechanicalKeyboards • … • u/fractalife

[Help] Ducky Zero DK2108S firmware issue - if you unplug the keyboard while your PC is on, the keyboard stops working.

This has happened to me twice now. The first time, I emailed Ducky Channel and they sent me the firmware in under 24 hours. But last week I forgot to turn off the computer first, and my board is out of commission. I have emailed them several times, and have not received a response. I included the model number and serial number in the email to make sure they knew which board.

After digging around and several google sessions it seems to be a recurring problem. To make matters worse, they won't put the firmware up on their website because it doesn't have a GUI. Here's a small list of others who have had this problem:

1. https://www.reddit.com/r/MechanicalKeyboards/comments/36xhnt/help_oncerepaired_ducky_dk2108s_flashing/ 2. https://www.reddit.com/r/MechanicalKeyboards/comments/2bzvm3/help_ducky_channel_keyboard_problem/

3. http://www.tomshardware.com/answers/id-1960622/keyboard-working-computer-accidental-shutdown.html

There are quite a few more. At this point, I think they should just put the firmware on the website. With so many people having this problem, it seems unnecessary for them to keep the firmware off the website. If anyone from Ducky sees this, please consider posting the firmware. Otherwise, if anyone happens to have it, maybe we can post it on a file hosting website.

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