My experience in the new Phoenix store this Weekemd

Ok, expatriate New Yorker here who has long missed a computer super store. I bought a M4 mini in February and have been using an old 24” Dell ultra sharp monitor. I decided it was time to get a real display and went to Micro Center to buy one. The wall of monitors was unbelievable, 20x the displays in BB, WM, & Costco. I had already decided on an OLED for my use, either 27” or 32”. I went to MC and ultimately opted for a MSI MAG27” (recently discontinued)which of course was out of stock. I spoke to the manager, a fellow named Mark who assured me I would be able to buy one at the grand opening price when they came in. This was Friday. Today I went to their site and it showed 2 units in stock. I don’t know the conversation but my wife called to reserve and they did. Now it gets interesting. We went to pick up the display and everyone looked at us like we had three heads. After some delay while they searched for the unit it was decided they did not jn fact have it in stock, color me pissed as its 30 miles each way. Then the salesman tells us that to compensate us they will sell us the newer unit for the same price! This is the type of customer service we were accustomed to, well done Micro Center!