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r/Millennials • … • u/Kaizenno

Modern software/websites are broken

This probably belongs in rants but other generations don't seem to understand it. Remember when technology just worked? It might have been a little slow or clunkier to use, but it wasn't under layers of complexity. I know my way around technology and software and it's not just me getting old and not wanting to learn something new. Found two major frustrations in just the last 2 days.

2 factor authentication has gotten out of hand. I signed into a site using Google login (which is different than username login using even the same address) and got hit with a 2FA for that site. Ok that's fine, but when I did that 2FA I got hit with another one for Google that required an authentication app. What is happening here.. Apps on apps that require apps to sign in via web apps to send codes to your phone to login to the apps. I also converted a Youtube Studio account to a brand account and it requires 2FA to use. When I go to add 2FA it gives an error that the page doesn't exist.

Then yesterday, made a new Spotify family account. Added my kids (under 13) as managed accounts with no email sign in and permissions set so they can listen to approved music and no explicit. After an hour with tech support, this feature only works on iOS or Android and not the web or desktop versions. Isn't this a core feature? Why is everything being built on mobile while web disintegrates in the corner. So I said forget it and created Spotify accounts to merge with the family account using their emails that I created. Enter birthdate which then failed to create because of a rule they can't be under 13. Ok then i'll lie and add my birthday just to get it working like I did creating their email address. Got it all connected and set a block on explicit within the family settings. Why was this so difficult to do. Do any of these companies test normal usage on anything? It's like no one makes a good service anymore that just works. They're all about adding broken features and stop focusing on the core element of the app/service.

And people wonder why I still rock a gen 3 iPod from 2003.

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