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r/Roborock • … • u/RandomGuyinACorner

Qrevo curvX LIDAR sensor blocked, easy fix

#Edit# So my robot eventually could not use the LIDAR and reported only Error 1 no matter what. Roborock customer support got it turned around / fixed in a week.

#Background# Hey so I didn't find this solution when I researched it so might as well try and help someone out who runs into this issue.

I had gotten a brand new CurvX and out the box it gave an error that the lidar sensor was blocked. I took a look at the robot with an IR camera, and saw the sensor wasn't spinning.

#Solution# while the robot was trying to determine position, I gave a gentle knuckle tap a few times on top of the LIDAR and sure enough, the sensor spun up. With the curveX, the sensor is encased, so the user can't manually spin it in case there is any dust or what not keeping it from spinning. This seems to have fixed my issue. The error hasn't come up in a month since owning the unit and doing the fix.

#Additional Advice I know the right solution is to just send the unit back, but the price I got it from on sale was no longer offered, and a swap was not an option. Usually if you get a faulty product out the box, just send it back.

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