MSi MAG Z890 TOMAHAWK WIFI thunderbolt ports not working with OWC thunderbay 4

I built a new desktop and the thunderbolt ports don't seem to work as thunderbolts. When I plug in the thunderbay, windows tells me "Thunderbolt device functionality might be limited

\*\*Make sure the Thunderbolt device you're connecting to is supported by your PC"\*\*

Running windows 11, all drivers are up to date.

I've tried every bios configuration i can think of with no luck. the thunderbay works fine with a laptop, the thunderbay ports on the desktop build seem to work fine as usbc ports with other drives. MSI and OWC support was not helpful. I'm ready to send the OWC enclosure back and just downgrade to the usbc enclosure instead....

Any ideas?