I will never use Walgreens for any prescription ever again

I've always had issues with Walgreens. However, since Zepbound came out I refuse to support them as a company ever again. With my first prescription in January, it took the poor technician forever to figure out the coupon, but we got it. Month 2, the same technician couldn't get it to work this time, even after I printed out the instructions. He put in a trouble ticket and told me support would call in a few days. Spoiler: they never called me. After a few days, I took this group's advice and transferred to Walmart. It took less than 3 minutes to process the coupon.

Month 3 was super simple with Walmart; no coupon issues. But month 4, it was on backorder. I found a Walgreens that had one, so I transferred my prescription. I then spent an hour and a half while 3 techs worked on getting that coupon code to work! It's a known issue that Walgreens has a problem with their system taking this coupon, as evidenced by the amount of people complaining here! And they refuse to fix it or train their staff. They had to call Eli Lilly.

But here is where I have a moral issue with Walgreens. They require an ICD10 diagnosis code to use the coupon. Lilly doesn't require it, and it's not legally required to dispense the mediation. My insurance doesn't cover it at all, so they don't care. No other pharmacy I know of requires a diagnosis code to use the Lily coupon.

AND, it HAS to be one specific code. There are many obesity codes. But Walgreens Corp has decided they know better than your doctor and the drug manufacturer, and you HAVE to have the code E66.9, (Obesity, unspecified).

If your doctor gives them a different code, say E66.01 (morbid obesity), E66.3 (overweight) or E66.8 (other obesity), Walgreens will deny the coupon. My doctor had to give them 4 different codes and make two separate phone calls before they found the one that would work. So, Walgreens is unnecessarily gatekeeping the drug AND telling my doctor what to diagnose me with and what he can prescribe me based on my diagnosis.