Customer Service on Top
I'm very impressed from dbrand's customer support. I've never actually been sent a replacement prism 2.0 without having to prove my point to a company before and it feels so refreshing to be taken seriously and have problems resolved.
10/10 A+ rating from me dbrand.
They even offered to exchange my case for a different one, but I think I'll stick with the ghost 2.0.
Hoping that the prism's won't crack again, I wonder if I just got a bad batch.
Post leading up to this one: https://www.reddit.com/r/dbrand/s/S0sGxXm3hW