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r/dbrand • … • u/IM_DjShadow

Customer Service on Top

I'm very impressed from dbrand's customer support. I've never actually been sent a replacement prism 2.0 without having to prove my point to a company before and it feels so refreshing to be taken seriously and have problems resolved.

10/10 A+ rating from me dbrand.

They even offered to exchange my case for a different one, but I think I'll stick with the ghost 2.0.

Hoping that the prism's won't crack again, I wonder if I just got a bad batch.

Post leading up to this one: https://www.reddit.com/r/dbrand/s/S0sGxXm3hW

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