Probably returning Lightcycle Morph

I got the desk version of this light earlier this week, somewhat impressed but definitely has a few undesirable quirks. The app randomly loses connectivity, I get why they used bluetooth vs wifi for connection but my iPhone 12 Pro doesn't see the lamp when it's inches away. When it does work, the app is decent but nothing special. No way to adjust the timeout on the power-off/motion sensor. The daylight sync setting sounds cool, but ends up being so bright I can't use it and there's no way to customize the brightness if you're in "sync" mode. I'd be interested if the app offers widgets for quick settings, but without connectivity the app is useless.

The lamp itself is impressive but far from perfect. It's as bright as I would ever need. On my unit, the arm that contains the light has a slight angle to it though. This can be adjusted, but the magnets always "default" the lamp to a slightly crooked position, likely a manufacturing defect. Customer support tried to troubleshoot this with me by having me power cycle the unit - yeah. They then recommended bringing it to a service center. What else . .

Overall the lamp has a slightly "loose" feel, I noticed this in a display model but thought it might be possible over-use by customers . . . nope. My brand new one has the same feel, joints are just loose. The arm with the light is mostly plastic and has a cheap/breakable feel as well. Definitely not something you would expect to get 60 years of use from, or feel like it's worth $650+tax. At about 20" the light arm sits on the higher side of typical desk lights, which is fine but I do wish it was height adjustable. The button placement is awkward for the auto, motion, and boost functions - they put these directly opposite the strip sensors - this makes it impossible to push buttons without accidentally adjusting the other settings.

Not sure what I'll do, I'm still in my 2 week window to return it to Best Buy.

EDIT 1: Dyson is shipping a replacement, customer service via phone is a LOT better than the email experience. Will update once I receive the new one.

EDIT 2: Got the replacement from Dyson this week, cross shipping process was very efficient. Still going to be returning tomorrow though, unfortunately. While the new one doesn't have the crooked angle, it still won't stay connected to the app. All other bluetooth devices working fine, phone is an almost brand new iPhone 12. I called Dyson, they've never heard of this issue. They may be able to give me more info next week, but unfortunately I'm at my 14 day limit for returning it.

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