Paid extra for exit row. Bumped to regular seats, there was no notification and we were not offered refunds.

I occasionally fly this airline and am always a bit disappointed with the value. Today was a new low though. I am at this moment sitting in a regular seat priced as an exit row. The staff has not been helpful.

Maybe if I make enough noise I'll be offered the refund. But it is scammy as hell to make me jump through hoops for it. They're clearly hoping I don't have the time patience or spite to push the issue.