Just found out the hard way that Value Village thrift store no longer allows returns or refunds.
No changing rooms to try on clothes, and if you have to return them after trying them on at home, they only allow TRADE of each item for another exact same price item or you're out of luck. No refunds, no store credit of ANY kind. We bought a wall clock and a neck fan. Neither worked when we took them home to put a battery in the clock and charge the fan. I was told no returns on anything but clothes and shoes under the above conditions.
Needless to say, that's the last time we will shop there.