Great RMA process keyboard

Bought a Razer keyboard about 60 days ago from best buy. The keyboard stopped having the 4 key register on the number row in Bluetooth mode. i bought blue tooth for gaming on the go without wires, since i use it on a laptop. The system had no record of my purchase at Best buy, and it was past return window even with receipt. but i had a transaction history from my bank. Contacted razer support, help was swift and now i got a new keyboard coming once i send in this one. first Razer product I've ever had to RMA within warranty times in 20 years. 10/10 service, will keep buying mice and keyboards from you ( may even think about a laptop or headset in the future when those break again)

Edit3:

Had a bit of s hiccup with the processing that i had to do some extra steps, but once i ship this thing out im getting a new keyboard back.