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r/sto • … • u/thisvideoiswrong

Beware of catastrophic crash in Butterfly

I already submitted a bug report, but wanted to put this out there for the community so nobody else ends up with an inaccessible character. I was running through Butterfly in the Iconian War arc tonight, for the first time in several months, and got to the point of beaming over to the Borg Unimatrix, but instead of loading in the game crashed. Crashes happen, so I restarted the game, selected the character, figured I'd try normal login the first time and safe login if that didn't work. But I wasn't given an option, it just went straight to the loading screen and crashed again. And again, and again. It looks like I'm not going to be able to load into the character again until my bug report gets dealt with. Fortunately it was just an alt for me, don't let it happen to your main.

Edit: I have to say, I got a very quick response from support, offering to try a map move to help me access the character again. Trying the mission again would still be a risk, but I won't be waiting weeks to use the character again, which is very nice.

Edit 2: Just wanted to say for the future that the patch today did indeed fix the bug, I just completed Butterfly without issue.

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