ServiceNSW delays microbusiness COVID support payments & removes ability to reconfirm eligibility. This started the day Perrottet took office.
Since the beginning of October, microbusinesses eligible for COVID support payments have experienced sudden and new delays of up to a month in receiving regular support payments. The excuse for this is fraud checking.
The program, which requires fortnightly reconfirmation of eligibility, is due to end 30 November, but an update to the ServiceNSW website has made it impossible to reconfirm eligibility online, and it can't be done over the phone.
If a business fails to reconfirm eligibility, it drops out of the program permanently, and cannot reapply.
This situation leaves thousands of COVID impacted small businesses in financial distress, uncertain if or when payments will arrive, and with the possibility of being kicked out of the system.
The timing with the change of Premier is a very interesting coincidence.
**EDIT: As of 13 Nov 2021 the reconfirmation issue has been resolved, a week after it came up.** I doubt that this post had anything to do with that but I hope it did.