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r/synology • … • u/DoctorOfMeat

Some Surveillance Station issues.

I've been having a few issues for quite a while. At least a few months, probably over a year. I've mostly ignored them in hopes of a software update clearing it up. This is in a small business setting and I interact with these cameras all day long. So little annoyances get really annoying over time.

1)Sometimes when I have a camera zoomed in (on SS, the cameras don't move), I can only move the screen around vertically. The horizontal position is locked. Closing and reopening Monitor Center fixes it. When it'll happen or what triggers it, I have no idea. Sometimes it doesn't happen for a few days, sometimes it's regularly a problem all day.

2)When I hit the ten second RR button it locks up for a few seconds and then jumps back way too far. Usually somewhere between 10 minutes and 2 hours. Whether or not that happens appears to be random, but once it happens the 10 sec RR button won't work until I close and reopen Monitor Center.

3)When I hit the pause button, the screen goes white after a few seconds. It goes back to normal when I hit play, but it's annoying when I can't pause to try and see something.

This is on a DVA1622 and Surveillance Station 9.2.0-11289. Other people are viewing the same cameras without problems, but not with Surveillance Station so other than saying that they're not having these problems, it doesn't tell me if it's a SS issue or a problem with my computer.

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