Slow Windows 11 Login on Horizon 8 VDI via browser

Hi all,

I have a **Horizon 8 VDI infrastructure** behind a load balancer. When we try to log in to the **guest OS (Windows 11)** via the **VCenter console**, it takes about **3 minutes**.

However, when logging in via the VDI portal **browser**, it takes around **8 minutes** the **first time**, and it often gets stuck on **“Preparing Windows”**.

Has anyone experienced this issue? How did you resolve it?

Thanks in advance!