Intune: Give me your opinions and experiences please

So, I saw a post earlier about Intune EDU and I am currently trying to pilot Intune. We are just managing Windows 10 laptops. We have zero on prem, so SCCM, WSUS, SCOM, and all the other on prem AD backed tooling is not a possibility for us.

I have Microsoft Engineers coming onsite tomorrow, the technical kind. So, I am doing some last minute research on how others are doing Intune deployments.

I am like 4-5 weeks into my pilot. I have had things break for unexplained reasons, with out them being changed at all. We are engaging with Microsoft Support on this as well.

So, if you all want to give me your 100% honest feedback on Intune I would greatly appreciate it. Tell me what you used it for, how you were using it, what worked and did not work.

Right now I have a pilot of a dozen laptops (mix of surface laptops and Lenovos) and we are just trying to make all the basics work. It was working pretty well until about 2 weeks ago when random apps just stopped deploying. I am not quite sure how to troubleshoot this stuff so figured I would ask here for feedback.

So go ahead and let me hear your feedback.

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Much appreciated