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r/sysadmin • … • u/rschoneman

Granite Telecommunications

I inherited a Granite Telecommunications account. The services themselves worked (provided by someone else) but holy moly are they the most dishonest company I can possibly imagine. From inventing contracts that don't exist and terms of service that nobody can find copies of to Early Termination Fees that were never agreed to. Oh and trying to charge for equipment that their own invoices show was purchased outright.

If you're thinking of doing business with them... DON'T!! If you already do, god help you if you ever want to leave.

I've dealt with AT&T (wireline and wireless), Verizon Wireless, Charter/Spectrum, TW Telecom, Century Link. All broken in some way but they look like a well-oiled machine compared to Granite.

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