Imposter syndrome times one hundred. Front line product support to idk wth I'm doing.
I'm not even sure how I'm still employed. I was a technical support person answering front line product issues in 2019. No prior reputable IT experience.
Jan, 2020 get promoted to be in a new department that's an in between for cloud clients in our on prem instances.
Jan, 2021 promoted to senior of the two person department.
March, 2022 promoted to cloud systems administrator
Now, cloud ops engineer
I feel like idk wth I'm doing and may have bit off far more than I can hope to accomplish.
Rant over good luck everyone!