Slab label errors
This is my first submission to any grading service. The overall process went pretty smoothly. The DIG reports are amazing - I was really impressed by the level of detail they contain, and the overall aesthetic of the slabs are, as many before me have noted, very clean and pleasant to look at.
However, two of the four cards I submitted for Priority grading were slabbed with incorrect label information.
One appears to be a straight-up typo - on the Corvette, they engraved “Unlimited” even though the info listed for this card on their website says “Limited”.
For the second one, they took the (correct) info I had submitted with the order, changed the set and the date suddenly (Hoth 1996 to Premiere 1995) and slabbed it before I noticed the change and could send a message to them about it. The status of the order then changed to “Shipped” a day later before anyone acknowledged my message.
I’m pretty disappointed by this. Why isn’t it part of the process to inform you when they make label changes before slabbing it? Especially if TAG doesn’t have an entry for that particular card yet, which was the case for both of these. For people who submit a lot of cards, are incorrect labelings like this a common thing and just part of the experience?