PSA when you get a CP11 letter from the IRS.

I’m a tax professional and I wanted to give a public service announcement regarding the CP11 letter. You got this letter because one of two things. 1. You claimed you never received the 3rd Stimulus between March and May of last year 2. You claimed you never took the Advanced Child Tax Credit between July and December of last year. It’s possible you did but maybe you didn’t actually get everything the IRS believes you got.

With this in mind, call the number listed on the letter. Tell them you never received the amount in question. You have to actually verify that you never received it so check your bank account first.

I also recommend getting an account set up with the IRS and pull an account transcript. If you don’t want to deal with them over the phone, you can write them a letter using the the envelope provided and return it. They usually respond these days within 4-6 weeks regarding these matters.

Anyway, take this advice and spread it around. The more people know about this, the better.