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r/techsupport • … • u/Virion_Stoneshard

USB headset randomly drops down to near static quality audio

I have a frequently recurring issue where my USB headset suddenly drops to unusable audio quality. All audio suddenly becomes completely robotic/static sound, you can still sort of hear the original audio but it is so bad that it is essentially unusable. Outside of this issue there are zero problems with the audio or microphone. This is not a headset specific issue, as I've tried with a different headset as well.

This would commonly occur when multiple audio sources were active, such as youtube + a game + discord streaming, and would stay until the USB was unplugged and plugged back in. Sometimes the issue would start again, sometimes it would be fine for a while.

I have already tried a different headset, different usb ports, removing audio drivers + drivers for the usb headset. I've also tried different settings like the different bits/hz settings for audio devices, exclusive mode and such, but none seem to make any difference. Essentially running out of ideas for what else I can try before going for a reinstall of windows, would appreciate any suggestions!

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