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r/techsupport • … • u/QuinceDaPence

Graphics issue where screens go black for a moment, and any browser windows go glitchy until it happens again.

**Specs:**

GTX1060, AMD Ryzen 5 3600x (though this also happened with previous processor, i5-3570k), 16GB RAM - - Triple screens, usually with Game in the middle, discord and youtube on the left and right.

**Issue Description:**

When playing certain games, which I'll list below, the screen will periodically go black for 0.5-2 seconds. The game/physics typically keep running during this, though some do not recover and will crash making them unplayable. When this screen blackout occurs, any open browser windows will glitch out (full white, full black, jumbled screen elements, or the most common, just frozen in place). Videos will continue playing their audio.

To recover from this state I have to do one of two things. I either have to pause, alt-tab out of the game, minimize the browser, bring the browser back up and then wait for it to come out of 'not responding' and then resume the video. Or I have to wait for another blackout, which will result in the video resuming until the next.

**Games:**

Here are some examples of games that are and are not affected by this.

**Games Affected:**

BeamNG Drive (physics continues), American Truck Sim (physics continues), Zeepkist (Crashes), Trailmakers (Crashes).

**Games Not Affected:**

ARMA III, Minecraft, DayZ, Microsoft Flight Simulator.

**Things I've Tried:**

Removing mods, Reinstalling games, uninstall **ALL** graphics drivers and reinstall, clean windows install, running one or two monitors, running using different API in games that allow, and probably some other stuff I'm not thinking of.

I know it's usually not the hardware but at this point I'm concerned it may be my video card.

Thanks.

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