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r/techsupport • … • u/telijah

Did I get a bad HDD, or is there something else to consider on this drive?

Windows 10 Custom built machine HDD in question: Refurbed MDD 14TB NAS HDD from www.goharddrive.com

I purchased a refurbed HDD from goharddrive.com. I popped it into my USB 3.0 dock and I just get a buzzing sound periodically (buzzes for maybe 3 seconds, silent for 3 seconds, repeat...), but you can tell the drive is not physically spinning up. I had a couple other spare HDDs and an SSD, connected them to my dock and they are read by the PC fine. My validation is either A: Windows opening up a File Explorer window showing the connected drive, or B: Windows Disk Management showing the drive; neither of which is happening with this 14TB drive.

Is there something else I should be trying, or is this like a DOA drive?

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