Issues with Samsung 990 Pro
I recently installed a brand new Samsung 990 Pro in my PC on January 8th. I often leave my computer idle over long periods of time (not in sleep mode, just with windows locked and the monitor asleep) with nothing significant running in the background. One day I came home from work to find that my computer (which I had left idle and locked the night previously) was now on the BIOS screen. The new 990 was not listed under the connected storage and my computer said there were no bootable devices found. I restarted my computer to be brought back to the same screen and my 990 still not there. One more restart and I'm back into Windows. Nothing is wrong and my 990 is working as normal. I assumed it was a fluke and moved on.
Fast forward to a few days later and the same thing happens again. Now I'm worried there's something actually wrong with my 990, but I have no idea what is wrong or how to test it. It's currently working as far as I can tell, but who knows when it will stop being recognized by my computer again.
The 990 is the only new thing I've put in my computer in the last two years. I don't think anything else could be the issue. I don't mind going to Samsung and trying to get a refund/replacement, but I don't really know what to say or how to prove it's the 990 that's causing the issue.
The only thing I could glean from event viewer was that both times there was an "unexpected shutdown" at seemingly random times when the computer was not in use.
Any assisstance is appreciated.
My PC Build:
\- AMD Ryzen 9 5900X 3.7 GHz 12-Core Processor
\- Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard
\- Corsair Vengeance LPX 16 GB (4 x 8 GB) DDR4-2133 CL13 Memory
\- SAMSUNG 990 PRO w/ Heatsink SSD 2TB
\- Windows 11 Pro
**EDIT/UPDATE:**
I installed the Samsung Magician Software as reccomended by another user. I updated the firmware and ran every scan that the Samsung Magician Software has on the SSD in question. All scans came back saying the SSD was healthy and fully operational. I decided to update my BIOS as well, just in case that could have been the issue. 10 days have passed, and I continue to leave my computer idle/locked overnight (not in sleep mode). In that time, I have seemingly had no issues. Everything seems to be working properly. No more unexpected BIOS screens with missing boot drives.
**SOLUTION** (For anyone finding this in the future):
\- Install Samsung Magician Software
\- Update SSD Firmware
\- Run scans on the SSD in Samsung Magician Software.
\- Possibly update BIOS