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r/techsupport • … • u/UnluckyNoise4102

Repeated pc freeze W11

Almost forgot to add that I've ensured every time afterwards that I'm up-to-date on updates! Specs at bottom.

For the past 6 months my pc will freeze without recovering, forcing me to shut down using a long-press. I've been unable to reproduce it myself, it seems to occur at random-sometimes on the startup logo, sometimes once I'm on the landing page, occasionally while having a program open & it's also occurred with having it open to the homescreen with no activity for an extended period. If audio is playing it usually starts freaking out instead of freezing entirely.

My only startup app is steam, I've manually adjusted Firefox to not save too often to my ssd, & I've done multiple full-system scans during the 6 months using windows defender. Nothing looks out of the ordinary in BIOS. I can't catch it in time to see if it's a RAM issue (RAM is about a year old, 2x8gb T-series Vulcans) , maybe it's in the registry but I don't know how to mess with that.

I've attempted re-seating everything (not just cables, the whole computer was taken apart & put back together, firmly confirming each connection. I've done this twice). I've had a recover windows prompt on startup happen twice where I've chosen to keep my files during recovery.

- CPU: 3600x ~5 years old - GPU: EVGA 3070 FTW - RAM: 2x8gb T-Series Vulcan ~2 years old - MOBO: ASUS B550-i Gaming mini itx AM4 - STORAGE: 2 Samsung 970 Evo NVME M.2 drives, OS is 1tb storage the other is 2tb. Both are about 2 years old. I also have a 2tb HDD. I've used the Samsung ssd app health checker & also checked them in the windows partition health manager thing & everything said it was good.

I mostly use it to do homework (no programs just browser-work), watch YT or play couple-years-old-games such as AC Odyssey.

My best guesses are that either I'm just wildly unlucky, or my SSD is dying much much sooner than anticipated.

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