WD 2TB External HD showing only 32GB Storage

It was originally formatted to FAT32 and I reformatted it to NTFS but even after doing so it STILL only shows Capacity at 32GB and it's frustrating the hell out of me. It doesn't give me any other options. I need it to run a backup onto the drive so I can install a new SSD . Stupid thing is supposed to be "easystore" but so far it's been an hour of annoyance.