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r/techsupport • … • u/Outrageous_Concept98

NVIDIA GeForce 930MX Driver BSOD Fix? (Dell Latitude 5580, Win 11/10)

Hi everyone,

I’m having persistent issues with my **NVIDIA GeForce 930MX** GPU on my **Dell Latitude 5580** (dual GPUs: Intel HD 620 + NVIDIA 930MX). The problem started after a Windows update (back on **Windows 10**), and persists now on **Windows 11 Pro**.

# The Issue:

* Installing the NVIDIA driver causes a **BSOD** (Blue Screen of Death). * Currently using driver: **v31.0.15.5346** (dated 29.11.2024). * Initially suspected hardware failure, but now wondering if it’s a driver/script issue.

# What I’ve Tried/Noticed:

* The problem began post-Windows update (Win10). * Clean installs of drivers * Card *might* not be dead—seen similar reports online.

# Need Help With:

* Confirming if this is a known driver/Windows conflict. * Best stable driver version for the **930MX** on Win11/10. * Steps to debug/fix (logs, registry tweaks, etc.).

Any guidance would be **hugely** appreciated—thanks in advance!

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