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r/techsupport • … • u/ZeldaTheSwordsman

Music Folder sometimes randomly freezes when clicking music file (Windows 10)

I am on Windows 10. I keep my music mp3s in the Music library (or as my old-fashioned brain still calls it, My Music).

Occasionally, when I double-click an mp3 to open it the Music library window will suddenly freeze up instead. This **does not** affect any *other* folders that are currently open, and I can still open other folders in Windows Explorer (even another, not-frozen instance of the Music folder) just fine. Although they are potentially more susceptible to freezing, and closing the frozen Music folder will force Windows Explorer to restart entirely.

It *seems* to happen most often when I try to open an mp3 while one is currently playing, but I cannot confidently say that it *only* happens in that circumstance. Nor if it never happens from simply highlighting the file. But I don't think I've had it happen to another, regular folder that I keep a lot of mp3 audio narrations in.

I *do* currently have the library set to be optimized for Music (probably the default setting), which I've read can cause performance issues (though more on HDDs than SSDs). But I never have the freeze (which is always a hard freeze) happen when opening or scrolling the folder - only when clicking a file. So I'm not sure that's it.

Other information that may be relevant: \* I employ the Open Shell plugin in order to have a Classic-style UI, which I find much more comfortable and efficient. \* My default MP3 player is the old 32-bit version of Windows Media Player \* The freeze *seems* more likely to happen on longer boot sessions, but not 100% sure of that.

Anyone know what's going on?

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