video_tdr_failure (116) nvlddmkm.sys error - Help needed (Continuous crash while playing)
I recently ran into this problem while playing Where winds meet. I keep getting the Video\_tdr\_failure error. It would trigger 1-3 times until the computer just simply starts working like normal. It has been quite painful with the whole process, so I would like to get some instruction before looking into buying a completely new computer. As for steps I have taken, I have tried fresh reinstall GPU with DDU, but it didn't work. I have tried to undervolt the GPU via MSI burner, same result. I also tried to run cmd and repair any damaged file, yet the computer still crashes. Before I forgot, I did run Malwarebytes along with Window Security, and there were no mailware/viruses. I even have my friend who is quite familiar with computers to take a look via event viewer/windbg, but he could not find any issue. That is why I am here hoping to get some assistance from you guys.
For my spec, I am currently running i7-9700k, ROG STRIX Z390-E motherboard, EVA 3080 TI FTW, and 850 PSU.
Here is the Windbg file from the latest dump file:
******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffb70940e37460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff805957ad140, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details: ------------------
Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec Value: 2046
Key : Analysis.Elapsed.mSec Value: 6836
Key : Analysis.IO.Other.Mb Value: 0
Key : Analysis.IO.Read.Mb Value: 1
Key : Analysis.IO.Write.Mb Value: 0
Key : Analysis.Init.CPU.mSec Value: 828
Key : Analysis.Init.Elapsed.mSec Value: 23984
Key : Analysis.Memory.CommitPeak.Mb Value: 98
Key : Analysis.Version.DbgEng Value: 10.0.29482.1003
Key : Analysis.Version.Description Value: 10.2509.29.03 amd64fre
Key : Analysis.Version.Ext Value: 1.2509.29.3
Key : Bugcheck.Code.LegacyAPI Value: 0x116
Key : Bugcheck.Code.TargetModel Value: 0x116
Key : Dump.Attributes.AsUlong Value: 0x21008
Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1
Key : Dump.Attributes.ErrorCode Value: 0x0
Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1
Key : Dump.Attributes.LastLine Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage Value: 0
Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys
Key : Failure.Exception.IP.Address Value: 0xfffff805957ad140
Key : Failure.Exception.IP.Module Value: nvlddmkm
Key : Failure.Exception.IP.Offset Value: 0x19ad140
Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Key : Faulting.IP.Type Value: Paged
Key : WER.System.BIOSRevision Value: 11.5.0.0
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffb70940e37460
BUGCHECK_P2: fffff805957ad140
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
FILE_IN_CAB: 122825-13593-01.dmp
DUMP_FILE_ATTRIBUTES: 0x21008 Kernel Generated Triage Dump
FAULTING_THREAD: ffffb7093351b100
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb70940e37460 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 ( !blackboxbsd )
BLACKBOXNTFS: 1 ( !blackboxntfs )
BLACKBOXPNP: 1 ( !blackboxpnp )
BLACKBOXWINLOGON: 1 ( !blackboxwinlogon )
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System