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r/techsupport • … • u/UllsuiIgam

Laptop keeps blackscreening during gaming

Laptop is ACER Aspire A715-76G, with nvidia RTX 3050, 16 gigabytes of RAM. Windows 11

It started about a week ago, while I was playing Deadlock. The Laptop Blackscreened showing an error and instantly restarted itself.

KMODE\_EXCEPTION\_NOT\_HANDLED

and other different errors were displayed at the bottom of the screen.

It happened in different games, even those that didn't seemed GPU or RAM heavy (Psychonauts 2, Minecraft with no shaders or mods)

I tried:

\- using sfc scannow

\- deleting Graphics drivers (using a software) and reinstalling them

\- reinstalling windows completely

and yet yesterday it did it again so I suppose it must be related to hardware failure. Any advices on how to see what is faulty and how to possibly fix it. I've been using the laptop for 2 years and it never did that so I don't know what to do.

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