Using a Dell XPS L502X and the CD Drive has stopped working. Details inside, hoping to avoid fully replacing it!

So my CD Drive has been broken for a while, but I never thought to message here about it. It won't read CDs or DVDs and can only be opened manually. Moreover, I can't command it to open via "Computer > Devices with removable storage > CD Drive > Eject", all I get is a message saying "An error occurred while ejecting 'CD Drive (D:)'. I checked the drivers, which are up to date according to Device Manager, and I'm fairly computer illiterate so I'm a bit stumped after that. The system specs from DireectX dialog are here anyway, if you need anything else, ask, I'm not sure what's relevant.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Dell System XPS L502X

BIOS: Default System BIOS

Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz

Memory: 6144MB RAM

Available OS Memory: 6038MB RAM

Page File: 3759MB used, 8314MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Hopefully one of you guys can help me out!