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r/techsupport • … • u/Ratlet

Windows 10 bios boot loop following system updates.

Hi Tech support, (posting from girlfriends account & PC)

Last night I was typing away on google docs and my PC shut down for updates. I thought nothing of it until I got back to the login screen and my mouse and keyboard were unresponsive. Tried hard restarting a few times and the same thing happened. Restarted the PC into recovery mode and tried a system restore to before the updates. This failed so I tried again with no luck. Decided to do a system reset this time and reset windows (Lose programs but keep all my files) This was working slowly and eventually got to 100%, restarted a few times, applied updates and then restarted one final time and got stuck in a loop booting between two different motherboard logo screens. Now I can't do anything, can't get into bios or force the system recovery screen.

Has anyone encountered this issue before and do you know what I can try to fix this? I'm currently downloading a windows 10 setup ISO to try to boot from this but if that fails I don't really know what to do. [PCPartPicker part list](http://uk.pcpartpicker.com/p/4XCdhM) / [Price breakdown by merchant](http://uk.pcpartpicker.com/p/4XCdhM/by_merchant/)

Type|Item :----|:---- **CPU** | [Intel Core i3-3220 3.3GHz Dual-Core Processor](http://uk.pcpartpicker.com/part/intel-cpu-bx80637i33220) | £91.10 @ CCL Computers **Motherboard** | [ASRock Z77 Pro4-M Micro ATX LGA1155 Motherboard](http://uk.pcpartpicker.com/part/asrock-motherboard-z77pro4m) |- **Memory** | [Corsair XMS 8GB (1 x 8GB) DDR3-1600 Memory](http://uk.pcpartpicker.com/part/corsair-memory-cmx8gx3m1a1600c11) | £34.78 @ Amazon UK **Memory** | [Corsair XMS 8GB (1 x 8GB) DDR3-1600 Memory](http://uk.pcpartpicker.com/part/corsair-memory-cmx8gx3m1a1600c11) | £34.78 @ Amazon UK **Storage** | [Western Digital Caviar Green 3TB 3.5" 5400RPM Internal Hard Drive](http://uk.pcpartpicker.com/part/western-digital-internal-hard-drive-wd30ezrx) | £76.74 @ Aria PC **Video Card** | [XFX Radeon HD 7850 2GB Video Card](http://uk.pcpartpicker.com/part/xfx-video-card-fx785acdfc) |- **Case** | [Fractal Design Core 1000 MicroATX Mini Tower Case](http://uk.pcpartpicker.com/part/fractal-design-case-fdcacore1000bl) |- **Power Supply** | [XFX 550W 80+ Bronze Certified ATX Power Supply](http://uk.pcpartpicker.com/part/xfx-power-supply-p1550sxxb9) | £48.06 @ CCL Computers **Optical Drive** | [LG GH24NS95 DVD/CD Writer](http://uk.pcpartpicker.com/part/lg-optical-drive-gh24ns95) |- **Operating System** | [Microsoft Windows 7 Home Premium SP1 OEM (64-bit)](http://uk.pcpartpicker.com/part/microsoft-os-gfc02050) | £67.95 @ Ebuyer **Keyboard** | [Microsoft Keyboard 200 Wired Standard Keyboard](http://uk.pcpartpicker.com/part/microsoft-keyboard-6jh00001) |- **Mouse** | [ROCCAT Kova+ Wired Optical Mouse](http://uk.pcpartpicker.com/part/roccat-mouse-roc11520) | £36.57 @ Amazon UK | *Prices include shipping, taxes, rebates, and discounts* | | **Total** | **£389.98** | Generated by [PCPartPicker](http://pcpartpicker.com) 2015-09-16 17:38 BST+0100 |

Thanks, el_pollo_gigantes.

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