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r/techsupport • … • u/Chongin

Asus Z170-A Mobo Microphone Problems

###Troubleshooting Help:

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[PCPartPicker part list](http://pcpartpicker.com/list/xzhx9W) / [Price breakdown by merchant](http://pcpartpicker.com/list/xzhx9W/by_merchant/)

Type|Item|Price :----|:----|:---- **CPU** | [Intel Core i5-6600K 3.5GHz Quad-Core Processor](http://pcpartpicker.com/product/gx648d/intel-cpu-bx80662i56600k) | $236.99 @ Amazon **CPU Cooler** | [CRYORIG H7 49.0 CFM CPU Cooler](http://pcpartpicker.com/product/93Crxr/cryorig-cpu-cooler-h7) | $42.24 **Motherboard** | [Asus Z170-A ATX LGA1151 Motherboard](http://pcpartpicker.com/product/Q9Gj4D/asus-motherboard-z170a) | $148.98 @ Amazon **Memory** | [Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-2666 Memory](http://pcpartpicker.com/product/WY98TW/corsair-vengeance-lpx-16gb-2-x-8gb-ddr4-2666-memory-cmk16gx4m2a2666c16w) | $91.99 @ Amazon **Storage** | [Crucial MX300 275GB 2.5" Solid State Drive](http://pcpartpicker.com/product/rrvZxr/crucial-mx300-275gb-25-solid-state-drive-ct275mx300ssd1) | $79.99 @ Amazon **Video Card** | [Asus GeForce GTX 1060 6GB 6GB Dual Video Card](http://pcpartpicker.com/product/jZJkcf/asus-geforce-gtx-1060-6gb-dual-video-card-dual-gtx1060-o6g) | $279.95 @ Amazon **Case** | [NZXT S340 (Black/Blue) ATX Mid Tower Case](http://pcpartpicker.com/product/pP648d/nzxt-case-cas340wbb1) | $74.99 @ Amazon **Power Supply** | [SeaSonic EVO Edition 620W 80+ Bronze Certified Fully-Modular ATX Power Supply](http://pcpartpicker.com/product/Tc3RsY/seasonic-power-supply-ss620gm2) | $64.99 **Case Fan** | [Phanteks PH-F140SP_BK 82.1 CFM 140mm Fan](http://pcpartpicker.com/product/nYMFf7/phanteks-case-fan-phf140spbk) | $14.99 @ Amazon **Case Fan** | [Phanteks PH-F140SP_BK 82.1 CFM 140mm Fan](http://pcpartpicker.com/product/nYMFf7/phanteks-case-fan-phf140spbk) | $14.99 @ Amazon **Monitor** | [BenQ XL2411Z 24.0" 144Hz Monitor](http://pcpartpicker.com/product/GbNp99/benq-monitor-xl2411z) | $279.99 **Keyboard** | [Corsair Vengeance K65 Compact Mechanical Gaming Keyboard Wired Gaming Keyboard](http://pcpartpicker.com/product/r6kD4D/corsair-keyboard-ch9000040na) | $78.49 @ Amazon **Mouse** | [Zowie EC2-A Wired Optical Mouse](http://pcpartpicker.com/product/bFgPxr/zowie-mouse-ec2a) | $59.99 @ Amazon | *Prices include shipping, taxes, rebates, and discounts* | | **Total** | **$1468.57** | Generated by [PCPartPicker](http://pcpartpicker.com) 2016-11-11 21:56 EST-0500 |

**Describe your problem. List any error messages and symptoms. Be descriptive.**

About 3-5 days ago I noticed my mic wasn't receiving any inputs from my voice. However, before that it was running flawlessly and no drivers or programs were installed other than Overwatch since the problem came up. I actually noticed it while playing Overwatch, as during the start of my session my voice chat was working fine, but mid session I noticed nobody could hear me.

However, there are many weird aspects to my problem and [I am not the only person who is facing the same problem](https://rog.asus.com/forum/showthread.php?60887-AUDIO-Extremely-Quiet-Microphone-with-Onboard-Sound). As of now my mic (and any other microphone I try) is only able to detect sound if I boost the gain of my microphone to the max when connected to any microphone inputs. This is unacceptable as the sound on the receiving end has a lot of static/interference which almost completely masks my voice.

On the other hand, if I use a USB adapter to connect the microphone it works fine. However, using the same USB adapter but with a mic capable extension cable the same issue as before arises where my mic is extremely soft. This same setup was 100% working a few days ago. This cable is 100% working as I have tested it on my phone and other devices and any microphone connected works fine.

I'm also running on Windows 10 Pro.

**List anything you've done in attempt to diagnose or fix the problem.**

I have gone through every setting possible and disabled any possible enhancements that could be interfering with my microphone. I also have tried using windows drivers and previous drivers while making sure to completely uninstall the previous drivers.

I have flashed my bios and completely reinstalled windows 10, but the problem still persists. I fear this may be a problem with the on board sound card that just recently came up as it was working perfectly fine just a week ago.

**Post relevant photos of build/parts here.**

I can't think of any relative photos I could take, but I can take any that would help to diagnose the problem.

**Provide any additional details you wish below.**

If anybody has any suggestions or recommendations I would be extremely grateful as this build is only 2 weeks old and I want to keep it in 100% working order with no compromises.

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