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r/techsupport • … • u/Zephorian

I keep getting Blue Screens, with different Stopcodes

My computer is about 4 months old, I built it myself. Not sure if specs are relevant but:

CPU: Ryzen 5 2600

Graphic's card: Radeon RX 580 8gb

RAM: 16 gb DDR4 3200

Motherboard: msi B450 Gaming Pro Carbon AC

Storage: an SSD of 512 GB (windows is on this one) and a HDD of 2 TB

Got Windows 10 Pro off Amazon for very little money (I think it was like €2)

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1 week ago I got the first Blue Screen. I don't remember what the stopcode for that one was. I was trying to upload something for school. I don't know if that caused, I don't even know if that *could* cause a bluescreen. I didn't do anything noteworthy that could have caused this. No sketchy downloads, no new hardware, nothing.

Since then I would get a blue screen about once a day, sometimes more. Today I decided to do something about it and consulted the internet. There I read about the sfc/scannow thing. I did that. It said it found some corrupt files and that they had been fixed. Neat! Problem solved!

Nope. I restarted the pc and after that I got another blue screen. I got like 10 blue screens in a row, the thing wouldn't even start up anymore. So I started noting down the stopcodes. These are the ones I got:

* SYSTEM THREAD EXCEPTION NOT HANDLED

* KERNEL SECUTIRY CHECK FAILURE

* something with MEMORY

* something with CACHE

* SYSTEM SERVICE EXCEPTION (that one a few times)

* CRITICAL PROCESS DIED (got this one a bunch of times)

So my computer wouldn't start anymore, since I'd keep getting a blue screen. I got to some problem-fix screen, but every "fix" there would also result in a blue screen. I decided to go for the nuclear option and just reinstall Windows. But the pc said that it couldn't do that. It didn't say why.

Then I did the recovery thing to a few hours ago. Now it starts up again, but I still get the occasional blue screen. Now I got these Stopcodes:

* IRQL NOT LESS OR EQUAL

* SYSTEM SERVICE EXCEPTION (again)

I ran the sfc/scannow thing again, but after 21% it says there are some corrupt files (doesn't say where) but that they can't all be fixed (doesn't say why).

Does anyone know what is going on here and, more importantly, how I can fix it?

Now that I can start the pc again, should I just reinstall Windows while I can? Or is there a less drastic solution? Or could it be a hardware problem? (please say no)

TL;DR: keep getting Blue screens with different stopcodes out of nowhere pls help

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