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r/techsupport • … • u/morgueanna

Spectrum internet: macbook connected to wireless internet stopped connecting to Hulu and Amazon last week. Reinstalled OS, used Cleanmymac, then discovered today when I went to work that when my laptop connects there, they work just fine

Out of the blue about a week ago, I couldn't connect to Amazon.com. I thought it must be an issue with their website and proceeded to go to Hulu to watch some streaming instead. It wouldn't load either! So I started trying all my other streaming sites: Netflix, tubi, and pluto.tv all work just fine.

I reinstalled Firefox, tried using Chrome and Safari, it just doesn't matter. All of them tell me the websites are taking too long to respond. I installed the Clean My Mac to see if I had messed something up, no go. Checked my OS for updates, I'm running the most recent version.

I put it on hold because I was too busy to do any more digging. Took my laptop to work with me today and was asking a friend of mine to take a look at it for me, and Amazon and Hulu loaded just fine! I was totally confused.

Once I got home I tried them again, and they won't connect again. It's time I need to know if there's something wrong with my internet, because I'm out of ideas. Any help is really appreciated.

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