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r/techsupport • … • u/ryan5091

Secondary HDD in laptop performance isn't good, seeing this in the SMART status despite saying good health

Hello, I recently picked up a Lenovo Y540 with the 1TB secondary drive. It was perfect out of the box and performance seemed to be fine. However lately I noticed steam games were downloading much slower then usual, or what I've seen this laptop download before. I thought it was just my network connection, but when doing speed tests everything was working just fine. I downloaded a game to my SSD boot drive and it downloaded at the speeds that it was suppose to.

I then loaded up HDD Tune and looked at the smart status. Everything seemed fine, but as I was letting steam try to download a game I saw that the "Raw Read Error Rate" and "Seek Error Rate" was increasing tremendously. It doesn't stop until the drive has no activity. I've also noticed in task manager that the drives response time seems to be unusually high. Could this be a sign that the drive is already failing despite only being owned for less then a month? SMART reports back being good and healthy but the performance just downright, well, sucks. It's a newer Seagate Barracuda, I know in the past there was some reliability issues with some seagate drive, but I heard the newer ones have been pretty good.

So, did my drive really come in defective? I would like to think a $1,000+ laptop wouldn't come with faulty components. I'll buy a new secondary drive if I have too (Upgrade to a 2TB if I really wanted too) but I didn't think I would have to do so.

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