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r/techsupport • … • u/Mizuo___

Laptop won't detect external monitors.

My laptop is an Asus A510u.

Specs.

~ i7-8550u

~ Intel hd620 & Nvidia mx130

~ 8gb ram

~ 120gb Plextor m.2 ssd

~ 1tb toshiba hdd

~ windows 10 pro

Everything else works fine except for external monitor.

I've tried updating, rolling back & uninstall the driver. All of them doesn't seem to work. I've also tried reinstalling windows, and again it still won't work. Also doesn't work on linux.

I don't think is a the hdmi port issue since even a usb C to hdmi adapter also doesn't work.

I've tried on 3 diff monitor/TVsand diff hdmi cable and also VGA cable.

Anyone have any clue how to troubleshoot this? Maybe atleast I can narrow down the cause of it.

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