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r/techsupport • … • u/hot_c0ffee

Newly built PC crashes during games and stress tests

Hello,

**PC System Specs:**

**OS**: Windows 10 Home 64-bit 10.0,Build 19042

**CPU**: Ryzen 5 5600x

**BIOS Version**: Amerian Megatrends Inc. L1.35

**Motherboard:** Asrock B550M-ITX/AC

**Memory**: Crucial Ballistix 16GB RAM DDR4-3600

**GPU**: Zotac Twin OC Edge RTX 3070

**Storage**: Samsung SSD 970 EVO Plus 1TB

**PSU**: Corsair SF600

**Problem**

I recently built a new computer and upon gaming, my pc will randomly restart. The issues were on and off for the whole month. At first, I suspected a faulty PSU from Silverstone, sfx 650w. Upon checking windows event viewer I was only seeing 6008 critical errors. Upon switching to a Corsair SF600 PSU, my pc also started rebooting again during games.

Another error before running tests was that I found that my pcie power connectors were loose in my GPU. After rectifying the problem, I still landed into issues of a full reboot.

I have run memtest to check RAM, I have done tests with HWinfo + Prime95 + Furmark. I have also done tests with OCCT. During these tests, the pc reboots around the 7-10 minute mark on my HWinfo log. Upon checking my logs, I read temps sitting around 78C for my CPU, and my GPU hit 70 as its highest with Furmark, and around 50-60s in OCCT.

I am confused with whether or not I have a GPU,CPU,Motherboard, or PSU issue. My ram has not run into any errors. I have tried setting to auto, 3200, and 3600.

**Windows Event Viewer**

Most recent gaming crash

\-----------------------------------------

A fatal hardware error has occurred.

​

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 8

\--------------------------------------------

The details view of this entry contains further information.

Most recent crash with Prime95 + Furmark

\-----------------------

A fatal hardware error has occurred.

​

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 8

​

The details view of this entry contains further information.

\---------------------------------

Most recent crash with OCCT

\--------------

A fatal hardware error has occurred.

​

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 8

​

The details view of this entry contains further information.

\----------------

**Edit**

My computer also randomly crashes without a heavy workload and the event view shows the exact same error as above.

— 0