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r/techsupport • … • u/Water_is_gr8

Computer crashes every time I put it to sleep when plugged in

My computer is an Asus Zenbook 14 running Windows 10.

I've been having this problem where, if my computer is plugged in and I either put it on sleep mode or on hibernate, after a little while it will not start back up again unless I hold the power button to force it off, then turn it on again. Also, if it's on hibernate and plugged in, it gets pretty hot. Although oddly enough, it doesn't heat up if it's just on sleep, but it does the same thing otherwise. It used to do it only occasionally, but now it does it just about every time.

I was wondering if anyone knows what could be causing this. It's annoying having to re-open everything I was working on every time I leave it in sleep or hibernate.

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