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r/techsupport • … • u/Charles_Westmoreland

Unable to perform iOS device-to-device migration (QuickStart) // Suspicous AppleIDs on iPhone

Greetings r/techsupport,

today I wanted to switch from my iPhone X to an iPhone XS using iOS Quick Start to transfer data from device to device.

After entering the passcode from my former device, my personal AppleID was not displayed in the information window. Instead only the **„“** quotation marks were displayed with no Apple ID in it.

I was a little confused because your personal AppleID should 100% be displayed in that window.

>Translation: > >*Your other device includes purchases from the iTunes Store that were made with a different Apple ID* > >*Please insert your Apple-ID-password for* ***„“*** *to restore those purchases.*

So i was wondering and clicked on Skip. And now, the scary part begins. After skipping an unknown AppleID was shown on my device. After skipping again another AppleID showed up on my iPhone. And a third one (that i’ve never heard of). After skipping through all suspicous AppleIDs the setup installer fails. At no given moment was an option to insert my own AppleID.

Some general information and some stuff I've already tried:

* iPhone X is **3-4 years** in use, never experienced anything unusual * **2-Facthor-Authetication** is activated since 2015, works tremendiously, never experienced anything unusual * both devices are on **iOS 15.0** * checked HomeScreen, none unfamiliar App is installed * checked **Settings -> General -> iPhone-Storage ->** none unfamiliar App is displayed * checked **AppStore -> Account -> Downloads and Purchases -> Hidden Purchases ->** there is none unwanted app-purchase displayed * checked **iTunes Store -> Purchases ->** there is none unwanted purchase displayed * checked **Settings -> Calendar ->** none strange calendar is displayed (injecting an .ics file into your calendar is one of most common „malware installations“ on iOS, mostly via Pop-Ups) * Hardware of both devices is completly intact and the iPhone XS got reset locally in iOS with **Settings -> General -> Transfer or Reset** * checked **Settings -> AppleID -> Devices ->** on my currently in use iPhone X to look at all associated devices with my personal AppleID. Every device is currently in use and not one suspicous device is displayed * As I’m not a Mac-User, i logged on my Windows-PC into [https://appleid.apple.com/](https://appleid.apple.com/) to have a second view for all associated devices. It’s the same list, none suspicous device is displayed

What do you guys think? How do I get rid of these unknown AppleIDs? Is my device compromised?

Any suggetion is highly appreciated. Thank you guys in advance and have a great day 😊

​

// this post is also on /r/applehelp with pictures

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