Telus BC - Problems with Samsung phones receiving calls - Check wifi 6 - Telus support has no idea whats going on.

For this entire week i've been not receiving ANY phone calls in my own goddamn home.

I can call out, can't get calls in.

Totally screwed me over, is telus going to pay the $40 fee for missing my doctors appointment because an update to their phones caused me to miss it? Don't think so.

Telus support? They don't know. "lots of people are calling about issues, maybe samsung pushed update". Maybe?

I got it working, for now at least. If you're having issues:

WiFi-6.

If you see a "6" where your 5g should be, disconnect from home wifi and get someone to call you. Works now right?

Is there a setting on the phone to NOT use wifi 6? not that i can find. Can i access my own damn router they sold me to turn it off? No.

The over reach is insane. I'm LIVID.. but what the hell are the options here? Bell? Rogers? They're all the same crap. They know they don't need to compete so they all rush to the bottom of the barrel with garbage AI "support" that apologizes and talks over you and doesn't do crap; then off to first level support who doesn't know anything about what's going on... i feel bad for the support team because by the time i'm done with that AI thing i want to rip my own throat out.

ARERRRGHHHHhhhhh...