Finally got it!

I pre-ordered WWALY via an email that said if you did that you'd get autographed sleeves. When it came there were no autographed sleeves. I emailed the label and there was some back and forth with the service reps but they basically said "Sorry, that was only if you ordered through the Australian site of the label." I pointed out that there was nothing in the email that said that and the link directed me to the US store. They still said they couldn't do anything about it but refunded my money. I told them that I did not ask for that nor did I accept that as something that would resolve the matter.

I went to the consumer affairs page of the state attorney general's website and filled out a form explaining what happened. Someone from there contacted me to make sure she had the story straight and contacted the label about it. She got a response from a representative in the "fraud division" of the label apologizing and that they would send it to me. It took a few months since then but it arrived today. I think it's a little different because IIRC from the pictures I saw here there was one autograph on each sleeve from the pre-order while mine has both on one but that's okay (someone can correct me if that's wrong).

The squeaky wheel has been greased.