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r/thinkpad • … • u/UltraZpurple

X230 Fingerprint (Driver?) Issue on win 11/ Windows Biometric Framework

EDIT: solved by Tim\_82, see his solution down there, thank you so much

got my x230 to run Windows 11 perfectly, really nice. But I bought the palmrest with included fingerprint reader for the device and I cant get the driver installed, nor the FP Reader installed.

I tried the original driver from lenovos website many times, the driver installation always aborts saying "To use this product, Windows Biometric Framework needs to be activated". I tried to google that already, as far as I see it, this service should be running: I activated it under services, the group policy settings are also prepared for the service to work and sfc /scannow hasnt helped me either.

Is another driver needed? Windows Hello says there is no FP reader installed, thats right I guess from now since there is a mark in the device manager naming the reader "Biometric Coprocessor". I ran out of ideas, maybe you have some additional ones. Would really be a shame if I coundnt get the FP to work. Thanks in advance!

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